Miele Contact Centre
Business hours:
Monday - Friday: 9.00 am - 6.00 pm
(Closed on Saturday, Sunday and Public Holidays)

Contact Number:
+66 20365800

Email Address:

Contact page

Customer information

This section contains an overview of brochures and user manuals.


Inspire Catalogue 2014 - Desing for life.
Inspire 2014

Design for life.
(Built-in appliances)

Inspire catalogue
Invigorate 2014

Design for life.
(Cooling appliances)


User manuals

Please enter either the name of the product, e.g. W 1715 or the serial number

Product name:
Serial number:

The serial number can be found on the name plate.

Where is the name plate?
Operating Instruction Manual Mat. No.:

Please enter the material number for the operating instruction manual you are looking for here.

Handling videos

Washing machines

Washing with Miele made easy!

Tips on Miele wash programmes.

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Detergent dispensing made simple!

Automatic dispensing with Miele TwinDos.

Play Video

Tumble dryers

Tips on the use of a Miele tumble dryer

Play Video


Get more into your Miele dishwasher.

Helpful loading tips.

Play Video

Coffee machines

A perfect coffee...No problem with Miele!

Tips on the use of the Miele CM6.

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Helpful advice and information

About 100 years ago washing was done by hand. But as early as the beginning of the twentieth century the first washing machines were developed and significantly simplified the daily routine of housewives. Since then, many technological innovations that represented fundamental milestone in laundry care have been developed by Miele.
Here, in addition to interesting information on materials, we offer you numerous tips for stain removal and explain the meaning of the care symbols.
Our wish is for you to have clean and stain-free laundry at all times!

Textiles and their care

You have more than likely stood in front of a mound of laundry and asked yourself - what can I wash together and more importantly, how do I wash it? In most cases it turns out well, but occasionally there is an unpleasant surprise. Your favourite pieces shrank or became discoloured. In essence, the nature of textile fibres determines their care. For this reason, certain ground rules should be observed. In this chapter we clearly describe the most important fabric types and their care so that you can start a programme in the future with peace of mind.

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Care symbols

Whether washing, drying, ironing or dry-cleaning: there are signs and symbols for everything that convey certain dos and don'ts.
Here we explain the most common care symbols of your laundry and clothing to you so that you can care for your textiles in the best possible way.

Find out more